Beauty Express Group is aware of recent social media posts and public discussion concerning certain beauty retailers in Hong Kong, in which our Group and our brands have been mentioned.

We wish to state clearly: Beauty Express Group has no connection whatsoever with Opatra London, or with any of the other retailers referred to in these posts. There is no common ownership, affiliation, management, staff or business relationship of any kind. Any suggestion otherwise is false.

Beauty Express Group is an independent Hong Kong company, established in 2007. Today we operate 40 shops and spa locations across Hong Kong and Macau, employ approximately 500 people, and have served hundreds of thousands of customers over almost two decades, connected through our membership club VIP EXTRA. Every shop we operate and every brand in our portfolio is listed openly at bexgrp.com and vipextra.com, and we invite anyone to verify this information there.

Customer care has always been at the heart of our business. Any customer with a question or concern about a purchase from any of our shops is welcome to contact us at vipextra.com/contact-us, and we will take care of it directly and personally.

The Group reserves all its legal rights in respect of false or misleading statements concerning the Group or its brands.

Media enquiries: media@bexgrp.com

Beauty Express Group

Beauty Express Group 留意到近日網上流傳的貼文及公眾討論，當中提及香港多間美容零售商，並暗示本集團或旗下品牌與其有所關聯。

我們謹此鄭重聲明：Beauty Express Group 與 Opatra London，及上述討論中提及的其他零售商，完全不存在任何關係。雙方不存在任何共同擁有權、關聯、管理層、員工或任何形式的商業關係。任何與此相反的暗示或說法，均屬不實。

Beauty Express Group 是一家植根香港的獨立企業，成立於 2007 年。目前，我們在香港及澳門營運 40 間店舖及水療中心，擁有約 500 名員工，近 20 年來已為數十萬名顧客提供服務，並透過 VIP EXTRA 會員計劃與客戶緊密聯繫。本集團所營運的每一間店舖及旗下每一個品牌，均已公開列於 bexgrp.com 及 vipextra.com，歡迎各界隨時查閱與核實。

客戶服務一直是我們業務的核心。若任何顧客對我們旗下任何店舖的消費有任何疑問，歡迎透過 vipextra.com/contact-us 與我們聯絡，我們將親自為您處理。

對於任何針對本集團或旗下品牌的虛假及誤導性言論，我們高度重視，並保留一切採取法律行動的權利。

媒體查詢： media@bexgrp.com

Beauty Express Group